Shipping & Delivery Policy

Last updated: 7 October 2026

At Click Meta Mart, we work with international fulfillment partners to process and deliver your orders. Please review the information below before placing an order.

Order Processing

Orders are normally processed and dispatched within 1–3 business days after we receive your completed order and payment confirmation.
Business days are Monday to Friday, excluding public holidays affecting the fulfillment location. Processing time is separate from delivery time.
If an item becomes unavailable after you order, we will contact you. You may choose an available replacement or receive a full refund for the unavailable item and any associated shipping charges. We will not substitute an item without your agreement.

Shipping & Delivery Times

Orders ship from international warehouses using tracked shipping services.

Including processing, the estimated total time is 8–17 business days for standard U.S. delivery and 11–23 business days for remote areas.
Delivery estimates may vary by product and destination. Any different estimate or extended-service arrangement will be disclosed before you pay.
These timeframes are estimates, not guaranteed delivery dates. Customs inspections, public holidays, peak shopping periods, weather, and carrier disruptions may affect delivery.

Shipping Destinations

We primarily serve customers in the United States. Other destinations are available only where supported at checkout.
Delivery estimates and shipping charges for supported destinations will be provided before payment. If your destination is unavailable, contact us before ordering.

Tracking & Separate Shipments

We will email your tracking details when your order is dispatched. Tracking information may take 2–4 days to appear or update.
Items within the same order may ship separately and arrive on different days. We will provide tracking details for each shipment where applicable.
The carrier depends on the product and destination and will be identified in your shipping confirmation or tracking information.

Shipping Costs

Any shipping charge is displayed at checkout before you pay. Some products include shipping in the displayed price.
If we split your order into separate shipments, we will not charge additional shipping fees beyond the amount agreed at checkout.

Taxes, Import Duties & Customs Charges

Any taxes collected by Click Meta Mart will be identified at checkout.
Unless expressly stated as included at checkout, import duties, import taxes, and carrier customs-clearance fees are not included in the product price or shipping charge. Where applicable, these charges are payable by the recipient and may be collected before delivery.
Charges depend on the destination, product, and applicable customs rules. Contact support@clickmetamart.com before ordering if you need clarification about what is included.

Dispatch Delays

If we cannot dispatch your order within the stated processing period, we will notify you and provide a revised dispatch estimate where available.
You may agree to wait or cancel the unshipped items for a full refund, including associated shipping charges. Our notice will explain how to respond and what happens if you do not respond.
If we cannot fulfill the order or obtain any consent required to extend the dispatch time, we will cancel and promptly refund the affected items.

Delayed, Lost or Undelivered Shipments

If the estimated delivery window has passed and your order has not arrived, contact support@clickmetamart.com with your order number.
We will investigate with our fulfillment partner and carrier and keep you informed. A delay in transit does not automatically mean a parcel is lost.
If a shipment is confirmed lost, we will offer a replacement at no additional cost or a refund for the affected items, including associated shipping charges.
Other non-delivery issues will be reviewed under our Return & Refund Policy and applicable consumer law. Please contact Click Meta Mart directly so we can manage the issue.

Order Changes & Cancellations

Contact support@clickmetamart.com as soon as possible with your order number if you want to change or cancel an order.
Changes depend on whether fulfillment has progressed far enough to prevent them. Cancellations can be made before dispatch.
Once dispatched, we cannot normally stop or change a shipment. Any return or refund request will be handled under our Return & Refund Policy and applicable consumer law.
For orders shipped in separate parcels, cancellation may still be possible for items that have not been dispatched.

Delivery Address

Please provide a complete and accurate delivery address, including any apartment or unit number.
Contact us immediately if you notice an error. Address changes are not guaranteed once processing begins and cannot normally be made after dispatch.
If a parcel is returned because of an incorrect or incomplete address supplied by you, we will contact you to discuss the available options. Any additional reshipping charge will be explained and agreed with you before payment.
You will not be charged to correct an address error caused by Click Meta Mart or our fulfillment partner.

Your Consumer Rights

Nothing in this policy limits any rights or remedies available to you under applicable consumer law.

Contact Us

For shipping questions or delivery assistance, email support@clickmetamart.com and include your order number.

Click Meta Mart Trading